7 Things Not to Say to a Grieving Person (As Written by One Grieving)

“I see people, as they approach me, trying to make up their minds whether they’ll ‘say something about it’ or not. I hate if they do, and if they don’t.” – A Grief Observed

I’ve been that friend–the one who sees grief and blurts out something before running away. Trying to find the “right words” when nothing can make reality right is bound to result in some flubs, and yet silence is hard to manage.

Now I’m (figuratively) wearing black, and I’m on the other end. People are so well intentioned, and so badly want to help. I appreciate the sentiment so much–simple acknowledgement that life is irreversibly different is more helpful than you can imagine–and yet the expression has sometimes made me shake my head. I have to laugh at the sometimes hilariously wide difference between the good intention and the bizarre outpouring.

I’m sure many people are simply clueless, as I was before this paradigm shift, so I try to focus on people’s hearts. But you know, ignorance can be helped. With that in mind, here’s a short catalog of some common, very well-intentioned comments I’ve received… and why I’ve cocked my head at the people who utter them.

*Addendum: Please, please, please know that my intent isn’t to stop people from saying anything, lest it be the “wrong” thing. Rather, that empathy and understanding may grow so that the next person may be comforted.

* * *

Well-intentioned: “If there’s anything I can do to help” and “Let me know what I can do.”

Why it doesn’t work: A couple reasons, actually. First, I appreciate the assumption that my brain is still functioning on all cylinders, but… it’s not. Right now, I have the mental energy to answer yes/no questions, but open-ended questions that require more processing from me? Not so much. Secondly, I didn’t realize til now how much grief consumes the immediate and hampers your future planning skills. For instance, I probably do need something from the grocery store. But I won’t realize it until the exact instant that I need it (e.g. milk for tomorrow’s breakfast) and the only thing to do is run out at 11p.m. at night.

Better: “Hey, I’m going to the grocery store right now, can I pick up some staples for you? Milk? Eggs? Bread? Do you have a list?” or “Hey, can I come over and clean your bathrooms? Does Tuesday work?”

My brain has much less pressure in this scenario–the onus isn’t on me to call you and hope you’re still willing to do a nebulous “anything,” and I can latch onto something concrete with easy answers. I’m eternally grateful for the people who really did clean my bathrooms and bring my family groceries–that was huge.

* * *

Well-intentioned: “Hey, you look sad.”

Why it doesn’t work: Maybe I do, and I know you’re trying to tell me that you notice my hurt and carry it with me. But… um, trying to live my life here. The place to bring this up is over coffee, not at random (or at work or in the middle of church). I’m pretty sure I’m only at half-mast but bringing it up doesn’t help me focus on what’s at hand.

Better: “Do you need a hand with that project? I’m happy to help.” Or send me a note that I can read in my own time.

* * *

Well-intentioned: “I’m a safe person. You can talk to me anytime if you need to vent or scream or cry.”

Why it doesn’t work: I have to preface this by saying why this sentiment doesn’t work FOR ME, as maybe others do need it. I’m incredibly blessed to have strong friends and a strong community, and I’m also a relatively private person. I know that when people say this, they really just mean they want to help. But if I didn’t have a strong relationship with you before this, why would I pour out my soul to you now? Understand that unless you have been through similar circumstances and have special wisdom to give, a grieving person is not going to take you up on that offer. When someone I barely know says this phrase, it can sound downright opportunist. If you really want to help, offer something concrete, like a meal or a notecard with encouragement/prayer.

Better: “I’ve been thinking about you guys a lot, and I love you.” You’re honoring my boundaries while telling me you care. This means the world.

* * *

Well-intentioned: In this scenario, you’ve just seen the person for the first time since the death/the big news, and you’re both in the middle of a larger event. You go up to your friend and say, “I’m so sorry about [blank]. How are you holding up? How was the funeral?”

Why it doesn’t work: I can’t stress enough how important it is to choose the timing of your condolences. I understand that you want to know, but I’m in the middle of a party, a Christmas celebration, a big get-together after work, and you want me to conjure up my grief in a completely incongruous situation, on the spot, for you? Sometimes, it’s just nice to enjoy a kind of normalcy for a little while. Of course I haven’t forgotten the pain–rather, I’m choosing to focus on something else for a little while, because that’s healing too. Let me.

Better: “I’ve missed you over the last few months. It’s really good to see you again. Hey, would you want to get coffee soon?” This lets the person know that you’ve noticed their absence, and you care. Plus, it offers a gateway to a private conversation, without the stress of answering pointed questions.

* * *

Well-intentioned: “I know how you feel. My mom died when she was 80.”

Why it doesn’t work: No two griefs are the same, and assuming you know how another person is feeling/processing is just that–an assumption. We all know death, but not in the same way. For example, my own mom died at 52, leaving behind four kids still at home and three in highschool. I’m sorry your mom died at age 80, but please understand that I’m grieving decades of lost time and unmade memories, as well as trying to step up to help meet my younger siblings’ practical needs. No, you don’t know how I feel, and I’m trying hard not to feel insulted by your comparison.

Better: “I’m sorry for your loss” and “Hang in there. I promise someday it gets better.” If you’re not so close, the tried-and-true line is a good one. If you’ve been through strong, close grief, then maybe an encouragement that someday the weight lifts a little is appropriate. It doesn’t assume the griefs are the same, but it does offer some hope.

* * *

Well-intentioned: “God is in control.”

Why it doesn’t work: Closely aligned with “God will use this for good somehow,” statements like this fall into the really-bad-timing category. Maybe they are true. But in grief, we want a God who is close and immanent and feels our hurts. A big God in control of the whole universe (yet a loved one died) working out some distant good (my hurt is now) is quite frankly irrelevant at the moment. I need a Jesus that weeps with me, who knows my sorrow because he carried his own.

Better: “God himself mourns with those who mourns. Death is still the enemy, and I’m so sorry you met it now.” Remind me that God’s heart breaks with mine. Remind me that even in God’s grand plan, death is still an inherent wrong that needs to be righted.

* * *

Well-intentioned: “[Blank] lived a full life, and is with Jesus now.”

Why it doesn’t work: This one isn’t so bad, actually, but it’s pretty incomplete. First, you don’t know if a person lived his own definition of a full life. And we miss them here, with us. I fully believe that my mom lived every moment of her almost-53 years to the brim, but the days are empty now. What you’re saying has a cognitive dissonance with my new reality.

Better: “[Blank] was always so full of life. I remember that time…” Share a memory you hold dear with me. I don’t get to make new memories now, so the shared ones are much dearer. I love hearing them.

* * *

There are no perfect responses to loss. But thanks for listening and trying to say the less-bad things, all the same.


6 thoughts on “7 Things Not to Say to a Grieving Person (As Written by One Grieving)

  1. I have a question concerning a situation. I have a friend who’s husband is in a long-term care facility and is paralyzed due to an accident. She spends all of her days at the hospital now. I’ve emailed and texted my friend, dropped off a meal on her front porch with a card telling her I’m praying for her (she is not a believer). I just saw her for the first time this week with people around. I hugged her and told her how good it was to see her. I then texted her to ask about getting together for coffee sometime and told her I was still praying for them. She thanked me but has guests visiting this weekend so can’t get together now. My question is when I finally do get together with her, should I just try to get her to open up about how she’s feeling or should I try to get her mind off of her situation by talking about other things, sharing with her about funny things with my grandkids, crazy things kids at school are doing, etc? Just wondering what you think?

    • Whew, do I feel unqualified for this one. I did say a prayer for wisdom as you try to love your friend the way she wants/needs to be loved. Long-term disability is its own grief, and I’ve never walked in your friend’s shoes. I would encourage you not to go into coffee with an agenda, but to let your friend set the tone–it might change several times in the course of coffee anyway! 🙂 It’s good just to sit together and sip something warm and soothing too. Much love!

  2. Katherine,
    Thank you so much for writing this. I am going to share it with my fb friends. My daddy died 5 years ago and I still miss him every single day! The terrible thing is I still make these mistakes when my friends loose their loved ones, and I should know better, because I’ve been there. I want to share it for that very reason, and because 2 precious friends each lost a parent just a few days before Christmas. So we are still saying the wrong things to them, and it’s time we stop!
    Thanks again!
    Living in Grace,

    • Thanks for the kind words, Angie–this post kind of, um, blew up before I realized it. 🙂 I hear you though; I’m amazed at how clod-footed I am even now. It’s a good reminder for me to try to hear people’s hearts, because heaven knows my heart and my words haven’t always aligned like I would like!

  3. Pingback: 5 Years Is A Long Time | mamasandmanicures

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